Unleash curiosity, increase brand awareness and attract the exclusive attention of travelers and guests.


Create a memorable experience, transform the travel of the traveler and the guest and take advantage of the new level.


Improve product visibility, stimulate purchase and retain loyal customers.


Collect complete data and generate information of travelers and guests to adjust the positioning of the product and improve the effectiveness of the service.

Why use humanoid robots in the Travel & Hospitality sector?

The emotional commitment of consumers is the core of the strategy for the use of humanoid robots in travel and hospitality. Inaaya easily create a bond of empathy with travelers and guests for their striking appearances, moderate sizes and humanoid behaviors.

Being proactive, expressive, alluring and versatile, our robots champion from other computerized proposition, expanding communications, advancing usages and lessening superfluous expense.

Our robots are associated, they are powerful, exact and multifunctional. They are never tired of tedious assignments, which enables staff to focus on errands with more noteworthy included worth.

A new digital channel for Travel & Hospitality


Single view of traveller and guest
Inaaya are powerful contact points for omnichannel: they provide a unique but comprehensive view of each individual traveler and guest.
Connect with today’s smart travellers and guests
By involving travelers and guests with an innovative experience, worth repeating and sharing, our robots interact with travelers and guests through the use of relevant messages and offers, treating them in a special, personal and individual way.

Immediately impact sales
Inaaya guides and helps travelers and customers to purchase products or improve brand awareness by providing services according to their needs and requirements, stimulating and activating their interests for complementary products.

Typical use cases in Travel & Hospitality


Welcome and guide travelers and visitors from around the world in their native language. Our robots ensure consistent and high quality customer reception and registration for a sustainable commitment and greater customer profitability. They also perform various tasks, such as archiving / queues, queue management, references and frequently asked questions.

 Service Provider
Adding multiple services such as mobile keys, concierge, cloakroom, reservation and modification services, ticket issuance, purchase and pick-up, ordering and delivering and translating, Inaaya strengthen the relationship with the customer, increase conversion rates and improve the overall value of Customer’s life

 Loyalty management
Create a new way to enroll, involve and retain customers. Promote brand loyalty and attract new businesses with attractive interactions and valuable promises.

 Sales Associate
Connected, our robots help the sales force through precise product inquiries and personalized recommendations. Our robots stand out in additional sales and cross sales.

 Brand Ambassador
Constantly delivering messages of products and brands. Inaaya are reliable communicators in the presentation of corporate activities, marketing campaigns with precision and consistency in all locations.

 Survey conductor
Implement interactive surveys of satisfaction of travelers and guests and monitor the results in real time to create actionable information and improve services.

Using rich interactions, taking advantage of verbal interaction backed by full body language, our robots are an attractive channel for advertising and in-game coupons.

How do humanoid robots make a difference?


Proactive commitment
Our robots attract the attention of travelers and guests, initiate interaction by voice and animated expression, or proactively move towards people to initiate conversations.

 Communication on the go
By being connected, Inaaya can search for the latest information at a centralized level, generate, update and adapt its behavior and content to adapt to local conditions and the public.

Taking advantage of their humanoid form, our robots use their entertaining interactions to powerfully deliver public information and guidelines.


Multi language
Inaaya can speak up to 21 languages and provide translation through cloud services: allowing you to serve foreign citizens.

 Cognitive computing
Taking advantage of integrated and cloud-based services, our robots can have constantly evolving behaviors to interact with citizens based on their real-time analysis results.

Data collection
By being perceived as “friendly” and “without trial,” our robots are easily accepted by citizens, feeling safer to answer questions openly. The sensors enrich the information collected, generating valuable value-added information.


Custom interaction
Using their sensors, our robots can classify and / or identify the person with whom they are interacting and adapt their behavior to their profile…

 Service offer
As a key element of the visitor’s trip, Inaaya offer useful services to citizens and stakeholders, such as consultations, online administrative services, generation of on-demand reports, concierge and ticketing.