BANKING

Benefits

Renew the reception service more efficiently, while promoting specific offers and generating new sales opportunities.

Optimize the administrative process, the allocation of resources and the management of relationships with stakeholders.

Collect complete data and generate customer information to adjust product positioning and improve service effectiveness.

Retain customer loyalty with a memorable, personalized and continually enhanced experience.

Why use humanoid robots in the Finance sector?

Inaaya easily creates an emphatic bond with customers for their striking appearances, moderate sizes and humanoid behaviors. The robotic digital transformation is reinventing the BSFI service delivery model and customer journey.

Being proactive, expressive, alluring and portable, their robots stand apart from other computerized proposition, which builds cooperation, improves usage and diminishes superfluous expenses.

Our robots are connected, they are effective, precise and multifunctional. They are never tired of repetitive tasks, which allows staff to concentrate on tasks with greater added value.

A new channel for financial institutions

 Single view of client
Inaaya is a powerful contact points for omnichannel in financial institutions: they provide a unique but comprehensive view of each individual client.

 Connect with today’s smart clients
Creating an innovative and personalized experience with robots leads the customer to a deeper understanding of the products, with a lasting impression.
Our robots interact with customers using relevant messages and offers, treating them in a special, personal and individual way.

 Immediately impact sales
With fierce competition between different service platforms at their highest point, BSFIs must find ways to improve customer offerings globally and granularly. Inaaya allow branches to attract customers and help them invest in new products in a timely and effective manner.

Typical use cases in Finance

Greeter
Our humanoid robots ensure a consistent and high quality welcome to customers for a lasting commitment and a greater long-term relationship. They also help in different tasks, such as queue management, registration and frequently asked questions.

 Service Provider
Provide multiple services, such as simulation of financial projects, generation of reports on demand, issuance of tickets: facilitate administrative procedures and meet the needs of customers.

 Brand Ambassador
Constantly delivering messages of products and brands. Inaaya are reliable communicators in the presentation of corporate activities, marketing campaigns with precision and consistency in all branches.

 Sales Associate
Connected, our robots help the sales force through precise product inquiries and personalized recommendations. Our robots stand out in additional sales and cross sales.

 Loyalty management
Create a new way for financial institutions to enroll, involve and retain customers. Encourage brand loyalty and attract new businesses with attractive interactions and valuable services.

 Edutainment
Our robots are an attractive channel for in-game advertising and financial education. With child-oriented activities, Pepper and NAO will help staff deal with family gatherings.

How do humanoid robots make a difference?

 

Proactive commitment
Our robots attract the attention of customers, initiate interaction by voice and animated expression, or proactively turn towards people to initiate conversations.

Communication on the go
By being connected, Inaaya can search for the latest information at a centralized level, generate, update and adapt its behavior and content to adapt to local conditions and the public.

Entertainment
Taking advantage of their humanoid form, our robots use their entertaining interactions to powerfully deliver public information and guidelines.

 

Multi language
Inaaya can speak up to 21 languages and provide translation through cloud services: allowing you to serve foreign citizens.

Cognitive computing
Taking advantage of integrated and cloud-based services, our robots can have constantly evolving behaviors to interact with citizens based on their real-time analysis results.

Data collection
By being perceived as “friendly” and “without trial,” our robots are easily accepted by citizens, feeling safer to answer questions openly. The sensors enrich the information collected, generating valuable value-added information.

 

Custom interaction
Using their sensors, our robots can classify and / or identify the person with whom they are interacting and adapt their behavior to their profile…

Service offer
As a key element of the visitor’s trip, Inaaya offer useful services to citizens and stakeholders, such as consultations, online administrative services, generation of on-demand reports, concierge and ticketing.